Candle Care

The First Burn is the Most Important!

When you light your candle for the first time, always allow the wax to burn so that it melts across the entire surface to the edges and pools to the edges of the container. This will effectively assist in preventing tunnelling and help promote an even burn for the duration of the candle’s life.

Avoid light and hot temperatures

Candle waxes and fragrances are sensitive to both temperature and light, so try to be careful when storing candles. Try to always store your candles in a cool, dry place away from direct sunlight. This will also help protect it from discolouration and fading.

Keep your wick trimmed!

Try to ensure that your wick is always kept to 5mm long at all times. We recommend trimming the wick every 3 hours of burn time. When trimming, always extinguish the flame, let the candle cool down to room temperature, remove any wick debris and trim the wick before relighting. This will help to encourage a more even burn, steady flame, and limit mushrooming and sooting.
Try to avoid burning candles for more than three hours in one sitting. We suggest that after burning a candle for three hours, you should allow the candle to cool for two hours before relighting.

Follow the one centimetre wax rule

Always monitor the amount of remaining wax in a candle container. Once the wax falls below the one centimetre mark, discontinue use. The container can heat up when the flame nears the base of the jar and there is not much remaining wax. Following this rule will help prevent heat damage to the container and the surface surrounding the candle.

Safety Precautions

Candles are meant to be enjoyed, but it is important that you follow some common sense safety rules when burning them.

✔Never leave a burning candle unattended. Extinguish all candles when you leave a room or before going to sleep.

✔Always use candles and fragrance products on an appropriate tray. Never place a candle or fragrance product on a table or any surface that may be subject to damage.

✔Under no circumstances should candles or fragrance products be placed directly on antique, valuable or highly polished furniture.

✔Follow the 2-foot rule – don’t place a burning candle within two feet of clothing, books, curtains or anything flammable.

✔Keep lit candles away from draughts, ceiling fans and any air currents. Any form of air current can cause uneven burning, smoking, diminish the scent throw and even decrease the burn time.

✔Container candles may become hot. Handle with care and wait for candle to cool and wax to set before moving. Never move a lit candle.

✔Trim the wick to 5mm each time the candle is lit. This helps prevent the flame from getting too large.

✔Keep candles out of reach of children and pets.

✔Place candle holders on a stable, heat-resistant surface that is sturdy and large enough to catch any melted wax.

✔Always read and follow manufacturers’ directions for use and safety and extinguish a candle if the flame gets too close to the candle holder or container.

✔Place burning candles at least 10cm apart from one another.

✔A burning candle should not be used as a nightlight.

✔A candle should not be burned for more than four hours at a time.

✔Do not burn the candle if the container is cracked, chipped, scratched or damaged in any way.

✔If the candle is burning correctly, it should be constant (not flickering), teardrop shaped and upright.

How to Remove Wax Residue

✔Always carry out a spot test first.

✔Place in freezer for 15 minutes to harden the wax and then remove the wax.

✔Use a hair dryer to heat the wax then quickly wipe with a clean cloth

✔Wash garments in hot water, or place a paper towel on top of the wax spots and press with a warm iron.


✔Even the very best candle will deposit carbon on glass, especially if the wick is not trimmed or the candle is exposed to draughts. Wipe away any build-up with a clean, damp cloth.


✔All Soy and Lace products are used at your own risk.

✔By following these instructions, we are confident that you will get the most enjoyment from your purchase.

✔Soy and Lace does not accept responsibility for any damage caused as a result of the misuse of its products.